Empowering the Workplace
Over 30 years at the intersection of HR and employee relations
About MA HR
HR Solutions and Workplace Mediation
MA HR Services helps medium to large businesses create healthier, more harmonious workplaces. We specialise in mediation, conflict resolution, and creating structures that support sustainable, positive change.
Workplace Mediation
Civil Mediation
Employee Relations
Health & Safety
Conflict Resolution
Management Conflict Training
Meet Our Founder
Jenny Adams
Jenny, began her career managing within environments where people, pressure, and performance collided daily.
After 22 years as a trusted union representative, Jenny transitioned into formal workplace mediation, combining professional accreditation with lived experience.
She has walked a mile in everyone’s shoes: employee, employer, and everything in between. That’s what makes the MA HR approach so uniquely effective—and human.

Our Mission: Building Trust, Breaking Barriers
We exist to reduce workplace conflict, encourage better communication, and implement practical processes for resolution. Our mission is simple:
Get the best out of people by making them feel safe, heard, and respected.
Why Work with MA HR Services?
Deep Practical Experience
From shop floors to boardrooms, Jenny has seen it all—and mediated through it all. That frontline understanding gives us a rare ability to empathise while remaining objective.
Professional Accreditation
Fully certified through the Society of Mediators and CIPD-trained, our work meets the highest standards in the industry.
Relatable and Approachable
Lawyers may know the law, but they often miss the human story. We blend structure with sensitivity to ensure lasting outcomes
Tailored, Scalable Solutions
Whether you’re a Head of HR managing a 300-person team or a solicitor looking for mediation support, we design solutions that fit your world, not the other way around.
We’re always ready to talk about your problems and requirements. Please feel free to contact us, or book an online appointment directly using the button below.
MA HR Core Values
…Our guiding light

Empathy Without Bias
We see it from all sides—and we never rush to judgment.
Trust & Integrity
Confidentiality, honesty, and professionalism shape every interaction.
Resolution Through Respect
We help teams navigate tough conversations with dignity and care.
Empowerment
Our methods empower individuals and teams to resolve issues before they escalate.
Let’s Talk. Let’s Resolve.
If you’re a Head of HR, operations leader, business owner, or solicitor looking for reliable, professional conflict resolution, MA HR Services is here to support you.
Let’s create clarity, calm, and better communication in your workplace.